Policy & Refunds


All of our deposits and payments online are processed through PayPal.  Deposit links can be found on the course page.  Your PayPal payment information must match your identification. Once we receive your payment we will create you an account in our booking system, where you will then receipt a receipt letting you know that your deposit was received and processed. If you have to make a payment by phone, you will be require to provide the card that was used to submit payment, along with your identification the day of training.  All paypal, credit card, and registration information must match your identification. We do not accept money orders, personal checks or credit cards in someone else’s name (unless that personal is available to sign in person and provide their ID that matches the card.


A non refundable deposit is required for each course you enroll in to secure your place in the course.  All deposit are applied to the total cost of the course.  The remaining balance is due in CASH no less than (7) seven calendar days prior to your scheduled training date. However, it can be transferred to another course date 29 calendar days or less prior to training and only once within a six month period. When you reserve your training, a seat will be held for you and becomes unavailable to another interested student. Each training class is planned in advance to accommodate any and all participating members. If you wish to cancel you must give a full 30 day notice to get a full refund for any money paid towards training. If you register for a class less than (7) seven calendar days prior to the schedule date of training you will be required to pay the full price of the training class, plus a 4% credit card processing fee.


Full refunds are only allowed 30 calendar days or less prior to class as long as a proper notice is given.  Deposits and any money paid towards training can only be transferred to another class;  29 calendar days or less prior to a scheduled training date and only once within a six month period. Rescheduling a training class less than 30 days before your schedule training date will be subject to a rescheduling fee. 


Should you need to reschedule due to an unforeseen conflict, we will do our best to accommodate you. Therefore, if you need to rescheduling within (14) calendar days or less prior to training you will be charged a fee of $100 for any scheduled course less than $1000, and a fee of $200 for any scheduled course over $1001 or more.  This option is only allowed once before your deposit will be forfeited. 


If you wish to cancel within (29) calendar days prior to training you will be subject to a cancellation fee, making your deposit non-refundable. Any money paid over the amount of the required deposit will be refunded. There are absolutely no refunds for last minute cancellations. Please make sure you are aware of our policy; we strictly enforce all polices and procedures.


Full and final payments for all courses are due at least (7) seven calendar days in cash prior to the scheduled course date. If the remaining balance is not received (7) seven calendar days prior to the course date the student will forfeit their seat and then considered a last minute cancelation; forfeiting their deposit.  If you have to make a payment by phone an additional 4% credit card processing fee will be added to the charge.


For more information, please call us directly at (757) 560-0873 or email us at eyecandylashes4u@gmail.com